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Customer Feedback

  • Our Office

  • My call was answered promptly: YesNo
  • I was transferred to the correct person to handle my needs: YesNo
  • The person I talked to was polite and helpful: YesNo
  • I received all the information I asked for when asking for an estimate: YesNo
  • I received this information in a timely manner: YesNo
  • My needs were met when I called to schedule work: YesNo
  • I feel the scheduler did all he/she could to meet my needs: YesNo
  • When calling with a problem or complaint, my concerns were addressed and handled politely and professionally: YesNo
  • Any problems were corrected in a timely manner: YesNo
  • Overall I would rate the services of the office of G&M Services as: ExcellentGoodFairPoor

  • In the Field

  • Mechanics were on time to the job: YesNo
  • Mechanics started working in a timely manner: YesNo
  • Mechanics took all the necessary precautions to assure safety and cleanliness: YesNo
  • Mechanics cleaned up any debris they had at the end of the day: YesNo
  • Mechanics spent the entire time on the job in a productive manner: YesNo
  • Mechanics assured the job was clean and complete before leaving: YesNo
  • Mechanics were professional at all times on the job: YesNo
  • Overall I would rate the service in the field as: ExcellentGoodFairPoor

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