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Customer Feedback

    • Our Office

    • My call was answered promptly: YesNo
    • I was transferred to the correct person to handle my needs: YesNo
    • The person I talked to was polite and helpful: YesNo
    • I received all the information I asked for when asking for an estimate: YesNo
    • I received this information in a timely manner: YesNo
    • My needs were met when I called to schedule work: YesNo
    • I feel the scheduler did all he/she could to meet my needs: YesNo
    • When calling with a problem or complaint, my concerns were addressed and handled politely and professionally: YesNo
    • Any problems were corrected in a timely manner: YesNo
    • Overall I would rate the services of the office of G&M Services as: ExcellentGoodFairPoor

    • In the Field

    • Mechanics were on time to the job: YesNo
    • Mechanics started working in a timely manner: YesNo
    • Mechanics took all the necessary precautions to assure safety and cleanliness: YesNo
    • Mechanics cleaned up any debris they had at the end of the day: YesNo
    • Mechanics spent the entire time on the job in a productive manner: YesNo
    • Mechanics assured the job was clean and complete before leaving: YesNo
    • Mechanics were professional at all times on the job: YesNo
    • Overall I would rate the service in the field as: ExcellentGoodFairPoor

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